Expertise, guidance, and personal attention from start to finish, no matter your project needs. With unparalleled product knowledge and sourcing abilities, our hospitality experts excel at problem solving; we build curated proposals with product options & solutions tailored specifically to meet your needs and empower educated decisions.
Hotels | Resorts | Spas | Vacation Rentals | B&Bs | Casinos | Cruise Lines | Golf & Country Clubs | Healthcare | Government
OUR PROCESS
Think of us as your hospitality supply advisor, curating product options according to your needs.
Project & Budget Review:
We can assist, no matter the size or scope of project - from new property launch to a simple product refresh, custom brand development to emergency orders. We take the time to listen and understand your every need: goals, brand standards, housekeeping operations, project timeline, delivery requirements. We work within your budgetary guidelines and advise accordingly.
Personalized Product Recommendations:
Not only do we leverage our full product catalog vertically through our own manufacturing partners and brands, but we tap into our deep network of leading vendors across the product spectrum - expertise and relationships we’ve nurtured over 25 years in the industry. We know the needs of today’s traveler and we help our clients stay current, from tech to textiles to accessories.
Applying our expertise to your specific needs, we create proposals that include options of styles, qualities, and designs, grouped into good/better/best tiers. We then guide you through our recommendations and the various considerations—performance, budget, aesthetic, function, etc—empowering you to make informed and confident decisions.
Procurement & Delivery Management:
We are embedded into our supply chain, working closely with our manufacturing partners, warehouses, and logistics partners to coordinate orders and monitor through delivery.
We excel at adapting to change and providing solutions, no matter what challenges come up along the way.
Dedicated Client Advocate:
We’re your champion, actively fighting on your behalf: we negotiate the best pricing, proactively address problems, and resolve issues with delivered product. You have a dedicated point of contact who simply gets it, anticipating your needs and making sure everything is taken care of.
Long-Term Supply Management:
Committed to our clients' success, we gather information about your needs and purchasing patterns to help maintain proper inventory levels, achieve consistency of product, and avoid interruption of supply for the entirety of our working relationship.
Linen Specialists
Above all, linens are our passion; we are experts at creating extraordinary bedding and bath programs.
From dependable and functional to ultimate luxury, we have it all:
- We help luxury & lifestyle hotels seeking exceptional product
- We help short term rentals design a bed that fits budget and is durable & easy to clean
- We offer a superb variety of luxury linen: microfiber to T-400, sateen to percale, all cotton to eco-friendly fibers & blends
- We increase turnover efficiency and room cleanliness through thoughtful bed design
- We create the ultimate sleep experience - and your guests will notice the difference